Terms and Conditions

Terms and Conditions
These Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on to this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refersto Vugha Technological solutions Pvt Ltd., This page explains the Terms and Conditions that apply to your (Visitor's) visit to this website. Please take your time reading this page. By accessing or using any portion of this Website, you accept that you have read, comprehended, and consent to be bound by all of the Terms and Conditions specified here. These Terms and Conditions are in addition to (and supplement) the terms of our Privacy Policy. Please be advised that by agreeing to be bound by these Terms and Conditions in their entirety, you are also agreeing to be bound by our Privacy Policy in its entirety. Any of Vugha Technological Solutions Pvt Ltd., company units, subsidiaries, affiliate companies, subsidiaries to subsidiaries, or other investment companies (in India) reserve the right to amend these Terms and Conditions at any time by updating this posting. Since the Terms and Conditions are binding, you can revisit this page on a regular basis to review them.

If you register with us, you are responsible for maintaining the protection of your account and for all activities that occur under it, as well as any other acts taken in connection with it. We may track and review new accounts before allowing you to sign in and use our services, but we are under no obligation to do so. Your account can be terminated if you provide false contact details of any sort. Any unauthorised use of your account or other security violations must be reported immediately to us. We are not responsible for your actions or omissions, including any losses suffered as a result of such actions or omissions. If we decide that you have violated any provision of this agreement or that your actions or content would appear to harm our reputation and goodwill, we can suspend, disable, or delete your account (or any part of it). You will not be able to re-register for our Services if we uninstall your account for the reasons mentioned above. To prevent more rogue behaviour, we can block your email address and IP address.

Usage of content
Unless otherwise mentioned, all logos, labels, and marks appearing on this website are either owned by VUGHA and/or its associate entities who feature on this website, or are used under licence by VUGHA and/or its associate entities who feature on this website. Except as given in these Terms and Conditions or in the Website/appliation material, you can not use these assets or any other content on this site. No trademark or service confers or should be construed as conferring any licence under the intellectual property rights of VUGHA or any third party. Without the respective organization's or entity's permission, you may not sell or alter the content of this Web Site, or reproduce, view, publicly perform, distribute, or otherwise use the materials in any manner for any public or commercial reason.

Content Liability
We will not be held liable for any material appearing on your website. You consent to defend and protect us from any and all charges that arise from your Website. There should be no link(s) on any Website that could be construed as libellous, obscene, or illegal, or that infringes, otherwise violates, or supports the infringement or other violation of any third-party rights.

Security Regulations
Visitors are forbidden from breaching or attempting to violate the Web site's/application’s protection, including, without limitation, (1) accessing data not intended for such user or logging into a server or account that the user is not allowed to access, (2) attempting to probe, scan, or evaluate the vulnerability of a device or network or to bypass security or authentication measures without authorization, and (3) attempting to access data not intended for such user or logging into a server or account that the user is not authorised to access. (4) attempting to disrupt service to any user, host, or network, including, without limitation, by uploading a virus to the Web site/application, burdening, "overflowing," "mail bombing," or "crashing," or (5) sending unwanted electronic mail, including product or service advertisements and/or ads. Device or network security violations can result in civil or criminal liability. VUGHA and/or its affiliated agencies may have the authority to investigate incidents that they suspect of involving such violations, as well as to involve and collaborate with law enforcement authorities in prosecuting users who are involved in such violations.

Only credit/debit cards, net banking, UPI, and other payment methods such as G-Pay, Paytm, and others will be accepted. Cash on Delivery (COD) is not currently available for any purchases made on our websites or mobile applications. The payment term is decided solely at the discretion of Ayani or VUGHA and/or its related entities. Before we can approve an order, we must first obtain payment. There is no credit or agreement on credit. Any payment mistakes should be resolved by the consumer with the payment gateway provider. Any failed transactions by the payment gateway service provider are not the responsibility of Ayani or Vugha. If payment is not received or the payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Shipping Policies
We make every effort to deliver all products purchased through its application in good condition and on time. We deliver seven days a week, from 8:00 a.m. to 8:00 p.m. A confirmation SMS and/or email may be sent to the contact information you provided when you signed up as a member. Similarly, notifications may be sent if your order has been placed or cancelled. The time-slot mentioned is simply an indication of the delivery range, and the Company makes no commitment to deliver at any exact or specific time requested by any customer. We will make every effort to deliver within the time frame specified in your order, but the Company will not be liable for any potential loss due to late delivery. For the time being, all items are available for delivery within the specified areas. We are constantly working on expanding our service offerings. Products in the application are readily available for purchase and are never out of stock. Any buyer who places an order that cannot be filled at the moment will be notified via email or phone.

Price Policies
The product price displayed on our application shows the entire retail price listed on the good or service, suggested by the producer, or estimated in accordance with standard industry standard, or the estimated retail value for a comparably featured item offered elsewhere, as well as Delivery / Handling Charges from the supplier. VUGHA and/or its affiliated entities make no warranty that the product descriptions or other content on this site are correct, complete, reliable, current, or error-free.

Disclaimer Of Incidential and Consequential Damages
VUGHA and/or its associate entities, or any parties, organisations, or entities associated with the corporate brand name Ayani or otherwise, mentioned on this Web Site, shall in no event be liable for any damages of any kind (including, without restriction, incidental and objective was to minimize, economic losses, or disruption to computer hardware or loss of required data or business disruption) resulting from the use or inability to use the Web Site and its material, whether based on guarantee, agreement, tort, and any other law, and whether or not such businesses or entities were advised of the possibility of such damages.

Any complaints about items or sellers may be sent to our support team: support@vugha.com There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.